After - Sales - Support
Complaint Management
Our trained office staff will be happy to help you with any problems you may have. Please do not hesitate to contact us in case of any complaints or questions regarding your orders, deliveries or products. We will be pleased to assist you.
Custom solutions to solve your problems
Have you ever been uncertain about the best equipment for your application? Do you need a specific product that you cannot find? Are you looking for an alternative to an article that is no longer available? Just contact us - we will be happy to help you further.
Maintenance and repairs
Even the most reliable device may need repair someday. Contact us for the repair of your laboratory equipment with a description of the defect. Once we have received your product, we will carry out the inspection and provide you with a quotation for the repair.We also offer repair of laboratory glassware. You can rely on our experienced glass blowers to avoid unnecessary purchase of new glassware whenever possible.
Furthermore, we provide specialised testing and calibration service. In addition to maintenance and repair, calibration is most important to comply with statutory requirements and to guarantee continuous quality of the equipment.
